Since your order has already been shipped, we can no longer change the delivery address on our part. In this case, we recommend that you contact the carrier directly to change the delivery address. The carrier will help you as soon as possible. Alter
If you want to change your personalization, please contact us via our contact form and provide your order number along with the desired personalization change. We’ll confirm once the modification has been made. Please note that personalization change
If you want to change your shipping address, please contact us via our contact form and provide your order number along with the new address you would like to update. We’ll confirm once the modification has been made. Please note that your shipping a
If you want to cancel your order, please contact us via our contact form and provide your order number. Please note that your order can only be canceled within 4 hours of placing the order. After that time, the order is locked for processing and can
Wenn Sie einen Artikel aus Ihrer Bestellung stornieren möchten, kontaktieren Sie uns bitte über unser Kontaktformular und geben Sie Ihre Bestellnummer an. Wir werden Ihnen die Stornierung bestätigen. Bitte beachten Sie, dass Sie Ihre Bestellung inner
No, you cannot change the payment method for your current order. You would have to cancel the current order and place a new one with the desired payment method. However, we would rather recommend a separate, internal rebooking.
If you wish to change the size of the item, please contact us using our contact form and provide your order number and the correct size information. We will then cancel your order with the wrong size so that you can order the correct size again. Due